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What is Print-On-Demand?
Print-on-Demand (POD) is a business model that offers custom-designed products, such as clothing, accessories, or home decor, without requiring inventory. Items are processed only after an order is placed, typically with no minimum order quantity. The POD provider (production partner) handles printing, packaging, and shipping, allowing sellers (like us) to focus on design and marketing.
What material are our t-shirts made of?
Our t-shirts are made from cotton, polyester, or a blend of cotton and polyester. The material varies depending on the t-shirt and is detailed in the product description or title.
What is the print quality of our t-shirts?
Our production partner uses the following printing methods: direct-to-film (DTF), direct-to-garment (DTG), and sublimation, all of which are among today’s best, ensuring a high-quality t-shirt in any case.
Why do we have different print providers for the US market and for the rest of the world?
This way, current US tariffs won't inflate the price you pay.
If you're located in the US, your order will be manufactured and shipped domestically (no import fees) by our local print providers. On the other hand, if you're outside the US (for example, in Germany), your order can be processed domestically or internationally by any of our print providers located in the EU, with no impact on the order's price from the US tariffs.
What countries do we ship to?
We ship to most countries, except for North Korea, Russia, Belarus, Ukraine, and Venezuela.
What are our shipping options?
Economy Method: 4-8 business days in the USA (domestic deliveries), and 6-12 business days in Spain.
Standard Method: 2-5 business days in the USA; 1-2 business days in Germany and the Czech Republic; 5-8 business days in most European countries (including Spain); and 5-30 business days in other countries, depending on destination.
For more information, please check our Shipping Policy.
What should you do if you have problems with your order?
We have a 30-day return policy. You must provide a clear photo showing the issue.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at return.request@canvasharborco.com
For more information, please read our Returns and Refunds Policy.
What is the EU’s General Product Safety Regulation (GPSR)?
The European Union's General Product Safety Regulation (GPSR), formally Regulation (EU) 2023/988, is a modernized, overarching legal framework designed to ensure that all non-food consumer products placed on the EU market are safe. It replaced the previous General Product Safety Directive and is directly applicable across all EU Member States starting December 13, 2024.
In addition, it is worth noting that the GPSR mandates the appointment of a "Responsible Person" (an EU-based manufacturer, importer, authorized representative, or fulfillment service provider) to act as a point of contact for compliance and market surveillance authorities.
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